# Overview

Heyetsy is a Chrome browser extension that displays product metrics for Etsy products and shops.

Using the Heyetsy Extension to display metrics can help Etsy sellers identify potential markets. This, in turn, aids sellers in achieving better sales figures on the platform.

Heyetsy has two Co-Founders, Trung and John Nguyen, along with other members in the YTuong team providing support.

With years of experience in selling on the Etsy platform, this tool was developed based on the actual needs and experience of the sellers for the sellers. Therefore, the YTuong team is confident that this tool's data will be as accurate as possible, helping users evaluate products as well as niche markets.

Heyetsy is one of the projects within the ecosystem developed by team YTuong. You can explore more projects by the team here: <https://ytuong.me/tools>


# Installation instructions

This article will guide you through the installation of the Heyetsy Extension for your first encounter and how to use the Heyetsy Extension.


# How to create license code?

### Create License Code to Add to Chrome Extension

Log in to [Heyetsy.com](http://heyetsy.com/) and create a License Code:

* Set an arbitrary identifier for the License code, then press **`+ Create`**
* Copy License code, And **`+ Add`** on Chrome Extension Heyetsy

Video tutorial:

{% embed url="<https://www.youtube.com/watch?v=wIwV8wKpYU4>" %}

{% content-ref url="/pages/JuxdwbusMt5K0Ud42P0w" %}
[How to Install an Extension?](/en/starting-point/installation-instructions/how-to-install-an-extension)
{% endcontent-ref %}

Furthermore, if for some reason you have previously generated a License code but forgotten it, you can refer to the instructions below:

{% content-ref url="/pages/yVGp2gdgz2puPn0agTWB" %}
[What should I do if I forget my license code?](/en/q-and-a/what-should-i-do-if-i-forget-my-license-code)
{% endcontent-ref %}


# How to Install an Extension?

### Install Heyetsy Extension <a href="#e32cb85f8ce847cda6e957214822a99d" id="e32cb85f8ce847cda6e957214822a99d"></a>

Please install the Heyetsy extension on your Chrome browser on your computer.

* To download the extension directly from Heyetsy.com, [click here to access.](https://chromewebstore.google.com/detail/super-spy-heyetsycom-web/pdfilhlaihhdainkmnhfjplcnlpoojhn)
* Then click the **`+ Add to Chrome`** button.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/Vh1L7p5HHopgpoOYMupb/image.png" alt=""><figcaption></figcaption></figure>

{% content-ref url="/pages/T6D09Y8KbtQWc1c8g6j2" %}
[How to create license code?](/en/starting-point/installation-instructions/how-to-create-license-code)
{% endcontent-ref %}


# Display the chart of orders below each Store

Instructions for viewing the chart of orders for each Store on Etsy using Heyetsy

After installing the Heyetsy Extension on Chrome, you will see an Iframe box appear below each Store that you visit.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/MsxaWKRRsWqdoErf8rxF/CleanShot%202024-02-27%20at%2013.25.54@2x.png" alt=""><figcaption><p>Iframe for the order chart under each Store</p></figcaption></figure>

Log in to your Heyetsy account at the iframe location to view the order chart information.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/gbsaiddVQokfqA2mTboW/CleanShot%202024-02-27%20at%2013.30.22@2x.png" alt=""><figcaption><p>Biểu đồ tổng quát sau khi đăng nhập Iframe trên Extension Heyetsy</p></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/heb4HzT5vGhpokCSIP5a/CleanShot%202024-02-27%20at%2013.32.02@2x.png" alt=""><figcaption><p>Order Chart After Logging in Through Iframe on Heyetsy Extension</p></figcaption></figure>

If your Chrome browser is having issues with logging in, or you are unable to view order charts, please follow the instructions below:

{% content-ref url="/pages/F9zoiXpRAwzG43UCcptu" %}
[I can't view the order chart under each Store?](/en/q-and-a/i-cant-view-the-order-chart-under-each-store)
{% endcontent-ref %}


# The meanings of the metrics on the Extension

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/z009l6l7FQJ6GeLi0hxm/image.png" alt="" width="375"><figcaption><p>Product Metrics Displayed by Heyetsy</p></figcaption></figure>

Below is information about the marked positions in the image above:

1. **The total number of sales in the past 24** hours is estimated to be nearly accurate.
2. Total **views in the last 24 hours**
3. Estimated Total Sales of the Listing
4. Estimated Sales Volume of Listing
5. Average Estimated Daily Views (Agv)
6. Total Views of the Listing
7. The percentage of users who will like a listing **per 100 people**
8. Total likes of the listing
9. Listing Creation Date
10. Listing Update Date
11. Similar Products to the Current Listing
12. View the store of the listing
13. Total number of items sold in 24 hours by the store with this listing
14. Allow copying tags from the listing
15. Check the suggestion tag of the listing
16. Copy Listing Categories
17. Category of the Listing


# View keyword competitiveness

Tính năng này cho phép xem số lượng đối thủ cạnh tranh của một danh sách từ khóa và kiểm tra nó có phải suggest keyword hay không?

Keyword suggestion refers to keywords with search volume on Etsy, indicating demand and thus being recommended by Etsy.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/fXC5AJm0ImG0IsBt4Tg3/CleanShot%202024-02-27%20at%2021.32.56@2x.png" alt=""><figcaption><p>Keyword suggestion</p></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/4A5PjmNKbbMOt4JsjSI8/CleanShot%202024-02-27%20at%2021.43.53@2x.png" alt=""><figcaption><p>Total number of competitors using the keyword</p></figcaption></figure>

This also demonstrates that:

* If we use keyword suggestions with low competition, it's likely we'll be able to reach customers in niche markets.
* When we use suggested keywords, there's a definite traffic boost.
* Suggested keywords are search terms with existing demand.

Please click on the **suggestion button** below each product to check:

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/us7wRy517KesCeqefwB6/CleanShot%202024-02-27%20at%2021.27.52@2x.png" alt=""><figcaption><p>View Competitor Product Tag Keywords</p></figcaption></figure>

You will be able to see the total number of competitors using those keywords, with one competitor corresponding to one listing that uses the keyword.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/hbSiwdiWlWPZvH79wYbC/CleanShot%202024-02-27%20at%2021.31.06@2x.png" alt=""><figcaption><p>Đánh giá keyword suggestion</p></figcaption></figure>

The Meaning of Color Codes in Parameters

* **Keywords with Colors and Figures**: These are keywords found in Etsy's search suggestion box (keywords that people are searching for).
  * **Red Number**: High competition keyword
  * **Yellow Numbers**: Keywords with moderate competition
  * **Light green color**: Low competition keywords
* Keyword without color + without numbers: This keyword does not exist on Etsy.

Using keyword suggestions in your product titles and tags is a strategy that can help your product rank more easily.

{% hint style="info" %}
Note: Sometimes there are keywords for which you know there are metrics, but they are not displayed on the Heyetsy system. This means that the keyword system is too large, and the current Heyetsy system has not yet updated. In this case, you should manually check by hand.
{% endhint %}


# Highlight - Highlighting potential products in red

This feature helps you identify potential products on Etsy more quickly.

### What is the function of this feature?

During the process of searching for potential products on Etsy, there will be times when it's difficult to identify promising items due to the overwhelming amount of data displayed for numerous products on the Etsy e-commerce platform.

Constantly reading all the data on one page can easily discourage you.

This feature was developed to help you save scrolling time; now, by quickly glancing over a page and spotting a red data block, you can identify a potential product. And, if there are several red data blocks on one page, it indicates that the niche market is receiving significant attention from shoppers.

### Installation and usage instructions

Step 1: Open the Extension at the top right corner of the screen

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/rZwVgmwhoVcfJik2oBha/CleanShot%202024-02-27%20at%2019.40.43@2x.png" alt=""><figcaption><p>Mở Extension ở góc phải màn hình</p></figcaption></figure>

Step 2: You can adjust the parameters to find potential products **according to your criteria**

{% hint style="info" %}
Default Parameters:

**Daily Views >= 8**

**Created day <= 14**

This means that if a product has Daily Views >= 8 and was created <= 14 days ago, it will be displayed in red.
{% endhint %}

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/mrJ243lupb5DideB07w2/CleanShot%202024-02-27%20at%2019.44.19@2x.png" alt=""><figcaption><p>Change conditions at position 1 &#x26; 2</p></figcaption></figure>

You can change the highlight color to any color of your choice at position 3.

Step 3: Return to Etsy and look for a specific niche. Even though the scrolling speed is very fast, I can still easily spot potential products based on the highlighted items.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/FSXrTytxIRqNlg0y378A/Export-1709038383168.gif" alt=""><figcaption><p>Quickly Find Potential Products</p></figcaption></figure>


# Saved - View the list of products you've scrolled through

This feature was introduced with the goal of allowing you to organize the list of listings you have browsed through. These listings will be temporarily stored in your browser for the purpose of:

* Allows you to export the list of listings to an Excel file.
* Allows you to sort listings by metrics such as Views, Daily Views, Favorites, Sold in 24 hours, etc.

For each customer with a different research style, different metrics, and different niches, this feature will be extremely effective for deeper analysis.

{% embed url="<https://www.youtube.com/watch?v=WnurufWqhkw>" %}

{% hint style="info" %}
Please remember to regularly clean the data in the saved area of the Heyetsy Extension to ensure the data is always up to date.
{% endhint %}

<br>


# Change the layout for viewing data

You can change the default layout on the Extension by combining features in the Extension's settings.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/T7wntctcOhL8hK8bSItz/CleanShot%202024-02-27%20at%2021.48.29@2x.png" alt=""><figcaption><p>Setting Area of the Extension Heyetsy</p></figcaption></figure>

After changing the interface, you can switch between multi different display styles that you desire, for example as shown below:

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/QDPMRh9eqF2NYF9KYc3g/CleanShot%202024-02-27%20at%2021.51.33@2x.png" alt=""><figcaption></figcaption></figure>


# Allows you to share a license with team members

When you purchase a Heyetsy account with either the SOLO or TEAM service package

{% content-ref url="/pages/UndNdxDgOhPwh3stVMWX" %}
[What are the differences between the Heytesy packages?](/en/q-and-a/what-are-the-differences-between-the-heytesy-packages)
{% endcontent-ref %}

You can create multiple license codes, each of which you can share with members of your sales team, allowing them to use the Heyetsy Extension.

However, to log into the Heyetsy system, members will have to share a common account.

{% hint style="info" %}
Tip: When deciding to share your account with someone else, you should set a password for the account that **does not match the passwords of your personal accounts**. This ensures your safety in case someone attempts to use the password for malicious activities.

Additionally, when naming a license code, it's a good practice to name it after the person you're sharing with. This way, if they forget or lose their license code, you can simply delete their code and create a new one.
{% endhint %}

If you're unfamiliar with how to create a License code, you can refer to the guide below for assistance:

{% content-ref url="/pages/T6D09Y8KbtQWc1c8g6j2" %}
[How to create license code?](/en/starting-point/installation-instructions/how-to-create-license-code)
{% endcontent-ref %}


# Menu in Heyetsy Dashboard

The meanings of the menu branches in the Heyetsy system

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/9V3ksF0P1nkpSpQxnvnK/CleanShot%202024-02-27%20at%2023.20.13@2x.png" alt=""><figcaption><p>Screenshot  in the Heyetsy Dashboard</p></figcaption></figure>

Sequential meaning of the menu branches:

* **Dashboard**: A place that contains License code information, expiration date, and renewal payment information
* **Trending**: A compilation of TRENDING products with high search volumes over a short period and significant SOLD quantity changes.
* **Hot**: Summarize high-demand products with consistent sales over the past 6 months.
* **Etsy’s Pick**: Collection of products labelled as Etsy's Pick
* **Best Seller**: List of Products Awarded the Best Seller Badge
* **Popular Now**: List of Products Achieving the Popular Now Badge, Indicating Potential for High Sales Due to Their Recent Creation
* ~~**Follow shop:**~~ (Currently suspended indefinitely)
* **API Token**: Contains a list of Tokens (also called License Codes)

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/A2supVwOkxBQwjpTtlfe/CleanShot%202024-02-27%20at%2023.36.30@2x.png" alt=""><figcaption><p>Ảnh chụp sản phẩm phân loại theo Trending</p></figcaption></figure>

Sometimes the products displayed in the menu list may be updated slowly, as the Heyetsy system has a large amount of data to analyze.

Therefore, the speed of data updates and their display in these menus is purely for reference purposes to help you develop your own business ideas.

> **Tip:** Pay attention to the products in your niche that are:
>
> * Trending
> * Have a recently awarded Best Seller badge
> * Or have a Popular now badge
>
> These are product lines that are likely to sell well, and you should develop ideas based on them.

In addition, **Menu Shop Inspirations**

This is a menu that allows you to browse various Etsy stores based on their total order milestones that are likely to increase sales. This information is randomly updated daily by the Heyetsy system, then displayed in the Shop Inspirations Menu.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/ef3Qx1HX09GnuojzK0lv/CleanShot%202024-02-27%20at%2023.32.57@2x.png" alt=""><figcaption></figcaption></figure>


# Payment Instructions


# Purchase Heyetsy directly on the website

You can purchase services directly on the website [Heyetsy.com](https://heyetsy.com/)

Available Services Packages

* 1 month
* 3 months
* 6 months

You can refer to the position below:

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/qAtMqVz8FrsWq8ZGY0N4/CleanShot%202024-02-27%20at%2013.46.07@2x.png" alt=""><figcaption><p>Ấn vào nút thanh toán bất kỳ</p></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/YsGFqimNRLuQhQnGA2d9/CleanShot%202024-02-27%20at%2013.46.42@2x.png" alt=""><figcaption><p>Select the number of months to pay</p></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/khCMT4KKas3Q2fy4l0Ci/CleanShot%202024-02-27%20at%2013.48.27@2x.png" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Note: The payment Email and the Email (that you use on Heyetsy or YTuong) **must match** for the payment to automatically recognize and activate.

In the event that the self-service payment option is not functioning, you can reach out to our support team via the chat area located at the corner of your screen for assistance.

\
When you make a direct payment on the website, automatic monthly renewal will be activated for each renewal period.
{% endhint %}

{% content-ref url="/pages/gMuARCXzgahgIBQWhK90" %}
[How do I cancel automatic monthly renewal?](/en/q-and-a/how-do-i-cancel-automatic-monthly-renewal)
{% endcontent-ref %}


# Purchase Heyetsy via bank transfer

### Payment Methods for Services:

You can transfer funds through the accounts listed below:

* **Paypal**: <anhnguyenjohn@gmail.com>
* **Payoneer**: <anhnguyenjohn@gmail.com>
* **Pingpong**: <anhnguyenjohn@gmail.com>

For example, if you purchase the Basic package for the account with the email **`ytuongdotme`**, then the transfer content should be filled in as:

**`Basic ytuongdotme gmail.com`** (remove special characters @ from email addresses)

#### 2. After completing the payment, please send a message in the Chat area at the bottom of the screen for the accountant to check and activate the service (Or Email: <ytuongdotme@gmail.com>)


# What are the differences between the Heytesy packages?

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/CWWMGK0NFLeEMXFhIaJB/CleanShot%202024-02-27%20at%2022.03.42@2x.png" alt=""><figcaption><p>Screenhot on Heyetsy.com</p></figcaption></figure>

The differences between the 3 service packages are:

* Basic: Only one person can be used at the same time.
* Solo: **Use a maximum of 3 people** at the same time
* Team: Supports up to **12 people** at the same time

And all these packages can be used on multiple computers, both at home and in the office. Usage is limited to one session at a time as outlined above.


# What should I do if I forget my license code?

In case you forget the License code, please delete the existing License code, then proceed to generate a new License code.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/CLmrhw0ZHVZYlyyhewWI/CleanShot%202024-02-27%20at%2013.00.45@2x.png" alt=""><figcaption><p>Select the License Code you want to delete and click on "Delete".</p></figcaption></figure>

{% content-ref url="/pages/T6D09Y8KbtQWc1c8g6j2" %}
[How to create license code?](/en/starting-point/installation-instructions/how-to-create-license-code)
{% endcontent-ref %}


# How do I cancel automatic monthly renewal?

The system will automatically renew for customers who make direct payments on the website every month. Therefore, if customers do not wish to be renewed, please refer to the following instructions.

Customers can cancel auto-renewal using the methods below:

#### Method 1: From the receipt in Email

Access your most recent receipt and click "Subscription settings" or "Manage membership".

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/ZVIWYtI9GeQSjfMT5gQZ/image.png" alt=""><figcaption></figcaption></figure>

Then click on "Cancel membership" on the screen

#### Method 2: From the Library on Gumroad

It's likely that when you first purchased this subscription product, you created a Gumroad account. The account you created will be under the email address where you are receiving Gumroad receipts.

When you make a purchase, you will receive an invoice email from Gumroad, which contains a link to your Library on Gumroad. Simply follow the steps below:

1. [Login](https://app.gumroad.com/login/) to your account
2. Go to [Gumroad Library](https://app.gumroad.com/library).
3. Click on the Membership you wish to cancel auto
4. Click "Manage membership" and then press the "Cancel membership" button.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/5c4657ad2c7d3a66e32d763f/images/65abf1b769979704a279a739/file-8WGcsrEWBk.png)

You will receive an email confirming the successful cancellation of the renewal.

#### Method 3: Directly

Please contact the Heyetsy Team here to [**request cancellation of automatic renewal**](https://go.crisp.chat/chat/embed/?website_id=42aa050c-6688-434d-8d90-745825bfd8ec)


# I forgot my password?

Instructions for resetting your password

> Note: The Heyetsy system is designed in a way that does not grant the support team the authority to change any customer information such as passwords or license codes. Therefore, you cannot request password changes or have license codes deleted by the support team.

Please perform the following steps:

**Step 1:** Submit your password reset request on the Login page

Or **Click on this link** <https://heyetsy.com/forgot-password>

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/3H82zPUihkFiU2hSpYCm/CleanShot%202024-02-27%20at%2014.06.40@2x.png" alt=""><figcaption><p>Click the "Forgot Password" button</p></figcaption></figure>

**Step 2:** Enter the email you wish to reset and press Submit

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/9PI1GpniSZc2KanRvRIP/CleanShot%202024-02-27%20at%2014.09.34@2x.png" alt=""><figcaption><p>Enter the Email You Want to Reset and Click the Email Password Reset Link</p></figcaption></figure>

**Step 3:** Wait a few minutes and then, check your Email inbox (make sure to also check your Spam/Promotions folders) to ensure you don't miss any Emails.

**Step 4:** Click on the link sent by Heytesy / YTuong to reset your password.

Completing the Password Reset Process


# I can't view the order chart under each Store?

Even though you have logged into Heyetsy, if you still can't view the order chart below each Store, please follow the steps below:

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/IHZxKJ8yZ3vyrYrX1GXs/CleanShot%202024-02-27%20at%2013.34.51@2x.png" alt=""><figcaption><p>Error: Unable to view the order chart under each Store after installing Heyetsy.</p></figcaption></figure>

### How to Fix Errors

* Step 1: Please log out of your account on both Heyetsy.com and YTuong.me domains.
* Step 2: Please log in to your account in the iframe labeled "Heytesy" that appears beneath any Store.

The position of the Iframe described in the article below:

{% content-ref url="/pages/nBuv73t9zpZYGiP1R3H9" %}
[Display the chart of orders below each Store](/en/starting-point/installation-instructions/display-the-chart-of-orders-below-each-store)
{% endcontent-ref %}

If the above methods do not work, then create a new Chrome Profile and reinstall the Heytesy Extension.

{% hint style="info" %}
The issue arises from cookie conflicts among the accounts you previously used on Heyetsy. Logging out of your account as instructed aims to reset the Heyetsy account's cookie status from scratch. Afterward, you should log back in.

However, occasionally if it does not fix the error, you might need to create a new Chrome Profile.\
\
Furthermore, you must log out of your account on both the Heyetsy.com and YTuong.me domains to ensure no details are missed.
{% endhint %}


# Where can I find the promotional program?

Default promotional programs have been listed on the Heyetsy website for various packages.

* 3 months
* 6 months

You can refer to the position below:

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/qAtMqVz8FrsWq8ZGY0N4/CleanShot%202024-02-27%20at%2013.46.07@2x.png" alt=""><figcaption><p>Ấn vào nút thanh toán bất kỳ</p></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/YsGFqimNRLuQhQnGA2d9/CleanShot%202024-02-27%20at%2013.46.42@2x.png" alt=""><figcaption><p>Choose the number of months to pay</p></figcaption></figure>

You can choose the number of months you're interested in, and the discounted listing prices for the packages will be displayed below.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/khCMT4KKas3Q2fy4l0Ci/CleanShot%202024-02-27%20at%2013.48.27@2x.png" alt=""><figcaption></figcaption></figure>

Additionally, Heyetsy will notify via Email or [**Facebook group**](https://web.facebook.com/groups/552601465720500) when there are any upcoming promotional events.


# Check the number of remaining days in my account?

There are two ways to check the expiration date of your Heyetsy account:

Method 1: Directly access the [Heyetsy Dashboard](https://etsy.ytuong.me/dashboard) to view the remaining days.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/pxY5VgFL34wov52pWpN3/CleanShot%202024-02-27%20at%2022.22.04@2x.png" alt=""><figcaption><p>85 days of use remaining</p></figcaption></figure>

Method 2: You can directly click the Refresh button on the Extension to quickly check.

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/VVtML1XsaAfaokOKIJY8/CleanShot%202024-02-27%20at%2022.23.43@2x.png" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Question:** So if my account is in the negative (let's say -55 days), when I renew, do I have to pay for those 55 days?

\
**Answer:** When you renew your subscription, by default the number of usage days will be counted from the day you start your payment, not subtracting any negative days you had before.
{% endhint %}


# I want to request a new feature for Heyetsy?

Heyetsy warmly welcomes customers to provide and request new features for the service.

You can send feedback via Ticket to the following address: <https://heyetsy.com/feature-requests>

Or send an email directly to **<admin@ytuong.me>**


# How can I try Heyetsy?

For first-time customers registering an account on Heyetsy, the system will automatically **activate a 3-day** trial period

If your account is not activated for the trial period of 3 days, please contact our support team at the corner of the screen to request assistance.

Or click here [**this link requires support**](https://go.crisp.chat/chat/embed/?website_id=42aa050c-6688-434d-8d90)


# Why doesn't my account have an order chart?

Please click on the tabs adjacent to view charts for orders, listings, reviews, etc.

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2F23H3jjmsKNLP32tQpZLu%2Fimage.png?alt=media&amp;token=0827dee9-d913-4e22-ac57-209b4f54fc47" alt=""><figcaption><p>Click the tabs on the side to view data</p></figcaption></figure>

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2FCA5irJm45PPV7rXuEPD2%2Fimage.png?alt=media&amp;token=4d1a1401-da10-41b7-bd26-42e01739065f" alt=""><figcaption><p>Order Growth Chart for a Store - Heyetsy.com</p></figcaption></figure>

If the chart still does not display, please refer to this article for more information:

{% content-ref url="/pages/nBuv73t9zpZYGiP1R3H9" %}
[Display the chart of orders below each Store](/en/starting-point/installation-instructions/display-the-chart-of-orders-below-each-store)
{% endcontent-ref %}

{% content-ref url="/pages/bku3XwSLMk5symyMLcKW" %}
[Quickly view daily orders within any Store](/en/tips/quickly-view-daily-orders-within-any-store)
{% endcontent-ref %}


# How to download emails on Etsy?

Guide to installing and using the extension download emails on Etsy?

After installing the [Etsy Email Extractor & Downloader extension](https://chromewebstore.google.com/detail/etsy-email-extractor-down/emdncenjjchepknbfjmgddgpkkaffplm), please pin the extension to your toolbar using the instructions below:

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2FBfLWVKTRax5yXWt7Kbfy%2Fimage.png?alt=media&amp;token=4b1f0a7b-aea2-4d9c-8718-bc90779575e6" alt="" width="563"><figcaption></figcaption></figure>

Then, access the Shop Manager area at: <https://www.etsy.com/your/shops/me/dashboard>.&#x20;

Click on the extension icon and enter the number of pages you want to extract data from

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2Fw0suAGkkkW6ddlHraTKk%2Fimage.png?alt=media&amp;token=2ad32c26-c486-4b76-b193-8710afb0b0d9" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2F0fFIqWxuqcmZ3xwaLvN2%2Fimage.png?alt=media&amp;token=fae548bb-8023-47d3-9fc4-0afc5a5e89ae" alt="" width="563"><figcaption></figcaption></figure>

In the order listed above, the tool will retrieve 250 orders corresponding to 5 order pages from my shop.

If I want to retrieve more than this amount, I just need to increase the number of pages in position number 1 (screenshot above)

### Common Errors

Users often switch to other Chrome tabs while using the tool, but this will cause the Extension to stop working.

Therefore, **please avoid actions that cause the Extension to be turned off, as it will stop functioning.**

The number of emails you can download depends on the number of orders in your shop and your internet speed.

This Extension can download over 20,000+ orders from a shop.

### Additional Information

This Extension was developed out of our passion, so it includes the following:

* No fees
* Customer data is securely stored in your browser
* Safe Extension for Etsy stores
* Limit of 20k+ emails, possibly more depending on your internet
* Sorts all emails by name, email, order

You can use the emails from your store to:

* Develop your brand on Shopify
* Email marketing
* Customer care in the future

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2FNenUxpE23lu99TmX8UyP%2Fimage.png?alt=media&amp;token=40fd486d-4d64-467d-aa13-61e71b67e0f8" alt=""><figcaption></figcaption></figure>

Because this Extension is free, we hope you can leave many positive reviews for it on the Chrome Store or support the services we are offering.


# Guide to installing and using the extension

After installing the [Etsy Email Extractor & Downloader extension](https://chromewebstore.google.com/detail/etsy-email-extractor-down/emdncenjjchepknbfjmgddgpkkaffplm), please pin the extension to your toolbar using the instructions below:

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2FBfLWVKTRax5yXWt7Kbfy%2Fimage.png?alt=media&amp;token=4b1f0a7b-aea2-4d9c-8718-bc90779575e6" alt="" width="563"><figcaption></figcaption></figure>

Then, access the Shop Manager area at: <https://www.etsy.com/your/shops/me/dashboard>.&#x20;

Click on the extension icon and enter the number of pages you want to extract data from

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2Fw0suAGkkkW6ddlHraTKk%2Fimage.png?alt=media&amp;token=2ad32c26-c486-4b76-b193-8710afb0b0d9" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2F0fFIqWxuqcmZ3xwaLvN2%2Fimage.png?alt=media&amp;token=fae548bb-8023-47d3-9fc4-0afc5a5e89ae" alt="" width="563"><figcaption></figcaption></figure>

In the order listed above, the tool will retrieve 250 orders corresponding to 5 order pages from my shop.

If I want to retrieve more than this amount, I just need to increase the number of pages in position number 1 (screenshot above)

### Common Errors

Users often switch to other Chrome tabs while using the tool, but this will cause the Extension to stop working.

Therefore, **please avoid actions that cause the Extension to be turned off, as it will stop functioning.**

The number of emails you can download depends on the number of orders in your shop and your internet speed.

This Extension can download over 20,000+ orders from a shop.

### Additional Information

This Extension was developed out of our passion, so it includes the following:

* No fees
* Customer data is securely stored in your browser
* Safe Extension for Etsy stores
* Limit of 20k+ emails, possibly more depending on your internet
* Sorts all emails by name, email, order

You can use the emails from your store to:

* Develop your brand on Shopify
* Email marketing
* Customer care in the future

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2FNenUxpE23lu99TmX8UyP%2Fimage.png?alt=media&amp;token=40fd486d-4d64-467d-aa13-61e71b67e0f8" alt=""><figcaption></figcaption></figure>

Because this Extension is free, we hope you can leave many positive reviews for it on the Chrome Store or support the services we are offering.


# Remove Extension Etsy Email Extractor & Downloader

We are sorry to hear that you have decided to remove the Etsy Email Extractor & Downloader extension.

To help us improve our service, we would greatly appreciate your feedback in the fields below: (Alternatively, you can email us at <support@heyetsy.com> for assistance.)&#x20;

Thank you for using our service

{% embed url="<https://docs.google.com/forms/d/e/1FAIpQLSfEBxVBNQRcRjgUgjNSKiTxRsRTzDgo7ig0u0RKoymPDcH2eg/viewform>" %}


# Download all images in a listing

Please add the keyword 'Hey' in front of the Etsy domain on the link of any product

Example: <https://heyetsy.com/listing/100713924/rustic-light-brown-large-unscented>

<figure><img src="https://content.gitbook.com/content/X2OATbYXU2vpfAdva2Nw/blobs/fW6SoeVHUR4cQoeogLP6/CleanShot%202024-02-27%20at%2023.44.02@2x.png" alt=""><figcaption></figcaption></figure>


# Quickly view daily orders within any Store

Add the keyword "Hey" in front of the domain of any store. For example: <https://heyetsy.com/shop/CustomTeaShirt>

Evaluating the market's potential:

* Average Order Growth Chart Over a Week
* Average Monthly Order Growth Chart
* Chart of Average Listing Changes for a Store

<br>

<figure><img src="https://scontent.fsgn5-15.fna.fbcdn.net/v/t39.30808-6/407900262_3652550441670509_8469973234913007080_n.jpg?stp=cp6_dst-jpg_p720x720&#x26;_nc_cat=111&#x26;ccb=1-7&#x26;_nc_sid=c42490&#x26;_nc_eui2=AeGFsdGacctjdKOGjhaohwjqPswy-oU94Xc-zDL6hT3hd3s5DMoYRC9IVnitNYnx02loBefRa_KDNeWMvtekecTU&#x26;_nc_ohc=YczQDMIDwHoAX9E567_&#x26;_nc_ht=scontent.fsgn5-15.fna&#x26;oh=00_AfD7BRmBxZm-U0RviKPuNl7Gu4YQCqpzUIXRTTq8i9pPQQ&#x26;oe=65E2F117" alt=""><figcaption><p>Biểu đồ đơn hàn tăng trưởng Heyetsy</p></figcaption></figure>

<figure><img src="https://scontent.fsgn5-15.fna.fbcdn.net/v/t39.30808-6/407979693_3652550288337191_8918497991856197910_n.jpg?stp=cp6_dst-jpg_p180x540&#x26;_nc_cat=111&#x26;ccb=1-7&#x26;_nc_sid=c42490&#x26;_nc_eui2=AeFTvcdka1Fc65KSL6Rnk0tX1i0ePhpgNuXWLR4-GmA25elL-IEvmErVMLIHeknC9iSzusZBCat6m0zFAQvyoPi2&#x26;_nc_ohc=70qdL2UaiuQAX8y64nG&#x26;_nc_ht=scontent.fsgn5-15.fna&#x26;oh=00_AfB9im4NlguSepaKoVY8Sh6gQCyc6_HH9bdaa0kySbjhCQ&#x26;oe=65E43425" alt=""><figcaption></figcaption></figure>


