> For the complete documentation index, see [llms.txt](https://help.heyetsy.com/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.heyetsy.com/en/q-and-a/how-to-download-emails-on-etsy.md).

# How to download emails on Etsy?

After installing the [Etsy Email Extractor & Downloader extension](https://chromewebstore.google.com/detail/etsy-email-extractor-down/emdncenjjchepknbfjmgddgpkkaffplm), please pin the extension to your toolbar using the instructions below:

<figure><img src="/files/yFutxBGVn7tvtLl6Jb9f" alt="" width="563"><figcaption></figcaption></figure>

Then, access the Shop Manager area at: <https://www.etsy.com/your/shops/me/dashboard>.&#x20;

Click on the extension icon and enter the number of pages you want to extract data from

<figure><img src="/files/emiuZMgMn5QqfzZBFBRk" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/mOfVHykVpL0lsvoBSSMI" alt="" width="563"><figcaption></figcaption></figure>

In the order listed above, the tool will retrieve 250 orders corresponding to 5 order pages from my shop.

If I want to retrieve more than this amount, I just need to increase the number of pages in position number 1 (screenshot above)

### Common Errors

Users often switch to other Chrome tabs while using the tool, but this will cause the Extension to stop working.

Therefore, **please avoid actions that cause the Extension to be turned off, as it will stop functioning.**

The number of emails you can download depends on the number of orders in your shop and your internet speed.

This Extension can download over 20,000+ orders from a shop.

### Additional Information

This Extension was developed out of our passion, so it includes the following:

* No fees
* Customer data is securely stored in your browser
* Safe Extension for Etsy stores
* Limit of 20k+ emails, possibly more depending on your internet
* Sorts all emails by name, email, order

You can use the emails from your store to:

* Develop your brand on Shopify
* Email marketing
* Customer care in the future

<figure><img src="/files/vYOC0enwIIBF15jKDq7k" alt=""><figcaption></figcaption></figure>

Because this Extension is free, we hope you can leave many positive reviews for it on the Chrome Store or support the services we are offering.