How do I cancel automatic monthly renewal?

The system will automatically renew for customers who make direct payments on the website every month. Therefore, if customers do not wish to be renewed, please refer to the following instructions.

Customers can cancel auto-renewal using the methods below:

Method 1: From the receipt in Email

Access your most recent receipt and click "Subscription settings" or "Manage membership".

Then click on "Cancel membership" on the screen

Method 2: From the Library on Gumroad

It's likely that when you first purchased this subscription product, you created a Gumroad account. The account you created will be under the email address where you are receiving Gumroad receipts.

When you make a purchase, you will receive an invoice email from Gumroad, which contains a link to your Library on Gumroad. Simply follow the steps below:

  1. Login to your account

  2. Click on the Membership you wish to cancel auto

  3. Click "Manage membership" and then press the "Cancel membership" button.

You will receive an email confirming the successful cancellation of the renewal.

Method 3: Directly

Please contact the Heyetsy Team here to request cancellation of automatic renewal

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