Document Heyetsy
🇻🇳 Tiếng Việt
  • Starting Point
    • ⚛️Overview
    • 🔐Installation instructions
      • 1️⃣How to create license code?
      • 2️⃣How to Install an Extension?
      • 3️⃣Display the chart of orders below each Store
  • ⭐Testimonials
  • Features
    • ⚙️The meanings of the metrics on the Extension
      • ✍️View keyword competitiveness
    • 🧐Highlight - Highlighting potential products in red
    • 📪Saved - View the list of products you've scrolled through
    • 🎥Change the layout for viewing data
    • 🤝Allows you to share a license with team members
    • ⏫Menu in Heyetsy Dashboard
  • Payment
    • Payment Instructions
      • Purchase Heyetsy directly on the website
      • Purchase Heyetsy via bank transfer
  • Q&A
    • What are the differences between the Heytesy packages?
    • What should I do if I forget my license code?
    • How do I cancel automatic monthly renewal?
    • I forgot my password?
    • I can't view the order chart under each Store?
    • Where can I find the promotional program?
    • Check the number of remaining days in my account?
    • I want to request a new feature for Heyetsy?
    • How can I try Heyetsy?
    • Contact directly via the Chat channel
    • Why doesn't my account have an order chart?
    • How to download emails on Etsy?
      • Guide to installing and using the extension
      • Remove Extension Etsy Email Extractor & Downloader
  • Tips
    • Download all images in a listing
    • Quickly view daily orders within any Store
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  1. Q&A

I can't view the order chart under each Store?

Even though you have logged into Heyetsy, if you still can't view the order chart below each Store, please follow the steps below:

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Last updated 1 year ago

How to Fix Errors

  • Step 1: Please log out of your account on both Heyetsy.com and YTuong.me domains.

  • Step 2: Please log in to your account in the iframe labeled "Heytesy" that appears beneath any Store.

The position of the Iframe described in the article below:

If the above methods do not work, then create a new Chrome Profile and reinstall the Heytesy Extension.

The issue arises from cookie conflicts among the accounts you previously used on Heyetsy. Logging out of your account as instructed aims to reset the Heyetsy account's cookie status from scratch. Afterward, you should log back in.

However, occasionally if it does not fix the error, you might need to create a new Chrome Profile. Furthermore, you must log out of your account on both the Heyetsy.com and YTuong.me domains to ensure no details are missed.

3️⃣Display the chart of orders below each Store
Error: Unable to view the order chart under each Store after installing Heyetsy.