# Guide to installing and using the extension

After installing the [Etsy Email Extractor & Downloader extension](https://chromewebstore.google.com/detail/etsy-email-extractor-down/emdncenjjchepknbfjmgddgpkkaffplm), please pin the extension to your toolbar using the instructions below:

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2FBfLWVKTRax5yXWt7Kbfy%2Fimage.png?alt=media&#x26;token=4b1f0a7b-aea2-4d9c-8718-bc90779575e6" alt="" width="563"><figcaption></figcaption></figure>

Then, access the Shop Manager area at: <https://www.etsy.com/your/shops/me/dashboard>.&#x20;

Click on the extension icon and enter the number of pages you want to extract data from

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2Fw0suAGkkkW6ddlHraTKk%2Fimage.png?alt=media&#x26;token=2ad32c26-c486-4b76-b193-8710afb0b0d9" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2F0fFIqWxuqcmZ3xwaLvN2%2Fimage.png?alt=media&#x26;token=fae548bb-8023-47d3-9fc4-0afc5a5e89ae" alt="" width="563"><figcaption></figcaption></figure>

In the order listed above, the tool will retrieve 250 orders corresponding to 5 order pages from my shop.

If I want to retrieve more than this amount, I just need to increase the number of pages in position number 1 (screenshot above)

### Common Errors

Users often switch to other Chrome tabs while using the tool, but this will cause the Extension to stop working.

Therefore, **please avoid actions that cause the Extension to be turned off, as it will stop functioning.**

The number of emails you can download depends on the number of orders in your shop and your internet speed.

This Extension can download over 20,000+ orders from a shop.

### Additional Information

This Extension was developed out of our passion, so it includes the following:

* No fees
* Customer data is securely stored in your browser
* Safe Extension for Etsy stores
* Limit of 20k+ emails, possibly more depending on your internet
* Sorts all emails by name, email, order

You can use the emails from your store to:

* Develop your brand on Shopify
* Email marketing
* Customer care in the future

<figure><img src="https://2445885207-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FX2OATbYXU2vpfAdva2Nw%2Fuploads%2FNenUxpE23lu99TmX8UyP%2Fimage.png?alt=media&#x26;token=40fd486d-4d64-467d-aa13-61e71b67e0f8" alt=""><figcaption></figcaption></figure>

Because this Extension is free, we hope you can leave many positive reviews for it on the Chrome Store or support the services we are offering.